Shipping & Returns
We ship via Ground Service from UPS and USPS from our East Coast warehouse. Transit time varies especially West of the Rockies but is typically 3 to 7 business days.
We ship within 72 hours of receipt of your order, you will receive an email acknowledgement from us and a shipment tracking number will follow within 72 hours.
We want you to LOVE your Heymat, We offer a 30 day return policy if you are not happy with your purchase.
To receive a Return Authorization please email firstname.lastname@example.org
Please note that we don’t cover the return costs, but we will help you book the pick-up.
2703 Industrial Avenue 2
Fort Pierce, FL 34946
Note on Returns:
If you are not satisfied with the product, please return it within 30 days. The mat must be unused and undamaged.
Refunding Your Purchase:
We will refund your payment as soon as we have received the goods with the same payment solution as used when entering your order.